SUPERFAST WIRELESS BROADBAND
ANNOUNCEMENT: SUSPENSION OF NEW CUSTOMER ORDERS
As of 11/01/2021, Fibrecast is suspending new orders for service via our Wireless Broadband Network. We have taken this decision in response to increasingly high bandwidth demands across our existing Wireless Broadband network (especially in light of the Covid-19 pandemic) with a view to protecting the service provided to our existing customers.
Enquiries received prior to 11/01/2021 will remain in a queue and will be reviewed in order they were received. Our team is working through these enquiries to determine which are potentially serviceable in our existing coverage areas, and will arrange surveys to progress to installations where possible. This process may take several months.
We will not be processing Scottish Broadband Voucher Scheme (SBVS) vouchers to cover installations of existing enquiries.
We will continue to upgrade and maintain our network and continue providing connectivity to our existing customers.